FAQ
Everything you need to know before you order
Ordering timelines, serving sizes, pickup and delivery, and how to choose the right flavor for your celebration.
Some product images are for illustrative purposes and may not represent cakes or desserts created by Velvet Dulce Fusión. Visit our Instagram gallery to explore our actual creations.
Ordering
Ordering & timelines
How early to reach out, how your date is reserved and what happens if plans change.
- How far in advance should I place my order?
- Two to four weeks is ideal for custom celebration cakes. For quinceañeras, weddings and large dessert tables, please reach out four to eight weeks ahead so we can reserve the date and plan the design.
- Do you take last-minute orders?
- Sometimes. Simpler designs can occasionally be added to the calendar with less notice, depending on the week. Always ask — if we can't take it, we'll tell you right away.
- How is my date reserved?
- Your date is held once the design details are agreed and the required payment is confirmed. Until then, the date stays open to other clients.
- How much lead time do desserts need?
- Cupcakes, chocolate-dipped treats and brownies should be requested at least one week in advance. Full dessert tables need more time.
- Can I change my design after ordering?
- Small adjustments are usually possible up to about one week before your date. Bigger changes to size or structure may affect pricing and availability, so tell us as early as you can.
Sizing
Serving sizes & pricing
A quick guide to choosing a size that matches your guest count.
- What size cake do I need for my guest count?
- As a guide: a 6" round serves 8–10, an 8" round serves 16–20, a 10" round serves 28–35, and two- or three-tier cakes serve 40 or more. When guests are between sizes, we recommend sizing up.
- Are servings exact?
- They're a guide. Serving counts assume standard party slices — generous slices or a cake served as the only dessert will stretch further or shorter.
- How is pricing determined?
- Pricing depends on size, number of tiers, design detail, flavors and fillings, and the date. You always receive a clear quote before anything is confirmed.
- Can I add a smash cake or extra desserts?
- Yes. Smash cakes, matching cupcakes and chocolate-dipped treats are popular add-ons and can be quoted together with your main cake.
Logistics
Pickup & delivery
How your order reaches your celebration in Deltona and Central Florida.
- Where do I pick up my order?
- Pickup is arranged in Deltona, Florida. We confirm the exact address and a pickup window with you before your date.
- Do you deliver?
- Delivery may be available across Central Florida depending on the date, the size of the cake and your location. Delivery is quoted separately.
- How should I transport a cake myself?
- Keep the box flat on a level floor surface — never on a seat — with the air conditioning on. Avoid the trunk on warm days and drive gently on turns.
- How do I store the cake before the party?
- Refrigerate cakes with perishable fillings and take them out about one to two hours before serving so the flavor and texture come back to their best.
Flavors
Choosing your flavor
Latin-inspired fillings, crowd-pleasing classics and how to pair them.
- Which flavors are most popular?
- Dulce de leche (arequipe), chocolate velvet, classic vanilla bean, red velvet with cream cheese, Colombian coffee and toasted coconut are the most requested.
- How do I choose a flavor for a big group?
- For mixed crowds, vanilla or chocolate with dulce de leche pleases nearly everyone. For tiered cakes you can choose a different flavor per tier so guests have options.
- Can I mix flavors in one order?
- Yes. Tiers can each have their own flavor, and cupcakes are typically offered in one or two flavors per dozen.
- Do you offer allergy-friendly or dietary options?
- Tell us about any allergies in your group when you inquire and we'll let you know honestly what we can and cannot accommodate. Our kitchen handles wheat, eggs, dairy, nuts and soy.
- Can I taste flavors before deciding?
- Private in-person wedding cake tastings are coming soon and cannot be booked yet. Join the wedding tasting interest list on our Weddings & Events page and we'll let you know when they launch. You can still request a wedding cake consultation now. Join the wedding tasting interest list
Download the ordering guide (PDF)
The same answers in a printable PDF — timelines, serving sizes, pickup and delivery, and flavor guidance. Choose your language.
Still have a question?
Call or text Velvet and we'll walk you through sizing, flavors and dates — in English or Spanish.
Let's Make Your Celebration Unforgettable.
Tell us about your celebration and let Velvet turn your idea into a handcrafted centerpiece.